Reverse Payment & Reenter Payment Adjustment

Reverse Payment & Reenter Payment Adjustment

                                                                     FundWorks Accounts Receivable – Reverse Payment & Reenter Payment Adjustment





Reverse Payment Process

Navigation Path:
Adjustments → Return Check Processing

Reverse checks are generated, printed, and posted from the Adjustments menu. Follow the steps below:

Step 1 – Locate the Account

  1. From the Return Check Processing screen, search for the account using one of the following:
    • Account ID
    • Property ID
    • Service ID
  2. Review the list of checks displayed for that account.

Step 2 – Select the Check to Reverse

  1. Identify the correct check you want to reverse.
  2. Click the Check Mark icon to select it.

Step 3 – Choose Returned Check Fee Option

When prompted:

  • Reverse Payment → Do NOT charge the Returned Check Fee.
  • Returned Check → Charge the Returned Check Fee.

InfoImportant: Ensure the reverse date matches the original payment date.

Step 4 – Continue or Exit

You will be prompted to process the next returned check:

  • Yes → Proceed to the next check.
  • No → Exit the process.

Step 5 – Edit the Reverse Payment Date (If Needed)

If the reverse date is incorrect:

  1. Navigate to: Adjustments → Enter Adjustment Memos.
  2. Click the Memos tab.
  3. Locate the reverse payment entry.
  4. Right-click on the reverse payment and select Edit Memo.
  5. Change the Memo Date field to match the payment date.



Step 6 – Print the Adjustment Journal

  1. Ensure the report date matches the memo date of the reverse payment.
  2. Print the report: Report Name: ARMEMO.rpt.

 
 
 

Step 7 – Post the Adjustment

  1. Navigate to: Adjustments → Post Adjustments.
  2. Adjust the date fields to match the reverse payment date.
  3. Post the adjustment.

NotesNote: If the payment needs to be reapplied, please follow steps 8-10. Otherwise, you have completed the Reverse Payment Process. 

​
Re-Enter Payment Adjustment

Step 8 – Create a New Batch

  1. Create a new, separate batch for the re-entered payment.
  2. Ensure Auto Distribute is checked so the system applies the payment to the correct outstanding invoices.
  3. Enter the original payment date and interest date exactly as they were before.
 

Step 9 – Review and Print Reports

  1. Review all payment details for accuracy.
  2. Print the following reports:
    • Payment Journal Batch
    • Check Register Report
  3. Compare totals in both reports to confirm they match.

Step 10 – Post and Finalize

  1. Post the payment batch.
  2. Print a new Treasurer’s Report for the posted payment batch.
📞Need Help?

If you run into questions while reversing/reentering payment, please reach out to support: 
  1. Email: support@interwaredev.com
  2. Phone:
o   Toll-Free: (877) 357-7100
o   New Hampshire: (603) 673-7155
o   For FundWorks-specific support, press 2 when prompted.

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